Frequently Asked Questions

Forest Hill Fabrication

I'm a one-person shop, so I'm happy to answer questions directly. If yours isn't covered here, reach out and I'll get back to you.

About Forest Hill Fabrication

What is Forest Hill Fabrication?

Forest Hill Fabrication is a small fabrication business formerly known as Molten Magnolia 3D. I offer a variety of fabrication products and services, including 3D printing, leather working, wood working, vacuum forming, silicone molding, candles, 3D scanning, tool box organizing, and more. Everything is made or curated by me.

What kinds of products do you sell?

I offer a range of items, including:

  • Custom 3D-printed pieces

  • Handcrafted goods

  • Aviation-inspired accessories, including 3D-printed military aviation models

  • Leather working, wood working, vacuum forming, silicone molding, candles, 3D scanning, and tool box organizing

  • Other original creations

Everything is made or curated by me. Browse the shop to see what's currently available.

What is ZMAN Developers?

ZMAN Developers is a group of highly skilled 3D artists who specialize in aviation models, with hundreds of premium aircraft designs to choose from. I work from their models and, with their permission, modify them to match the liveries of different squadrons.

Custom Orders and 3D Printing

Can I submit my own design for 3D printing?

Yes, as long as you own the rights to the design or have permission to use it, and it doesn't include anything obscene, graphically violent, or offensive. I reserve the right to decline any request that goes against my standards.

What file types do you accept?

I accept STL, OBJ, and 3MF files. If you're unsure whether your file will work, send it over and I'll let you know.

Do you offer design help?

I don't currently offer full design services, but I'm happy to review your files and offer basic guidance or small adjustments to make sure your model prints successfully.

Can I request a custom livery for an aviation model?

Yes, and I highly encourage it! My aircraft models are printed in color, and I can customize them to match the livery of a specific squadron. Just tell me what you have in mind.

What material do you print with?

I primarily use PLA, which is not recommended for outdoor use. If you'd like a different material, let me know and I'll see what I can do.

Quotes and Custom Work

How do I request a quote?

You can request a quote by calling, texting, emailing, or using any of the contact forms on the website. Depending on the method you use, I'll get back to you within 24 hours.

Do you require a deposit?

Yes. I require a 50% deposit of the quoted price before design and production begin.

Will you work with materials I send you?

Yes, I'll work with any material you send as long as I have the ability to. Reach out first and I'll let you know.

Do you take bulk or business orders?

Yes. Contact me to discuss what you need.

3D Scanning

What can you scan?

I can scan almost anything, as long as it is bigger than a soda can in every dimension.

How do I get my item scanned?

That's up to you. I can come to you, you can drop the item off, or you can ship it to me.

Tool Box Organizing

What kinds of tool box organizers do you make?

I make organizers from custom foam, 3D-printed parts, vacuum-formed plastic, and laser-cut wood, and I can build them for any brand of tool box.

What do you need from me?

The dimensions of your drawers, plus exactly which tools will go in them, so I can make an accurate organizer.

Ordering, Shipping, and Payment

How long will it take to receive my order?

Production times vary by item. Most custom prints and made-to-order pieces take about 4 to 6 weeks. If your order will take longer, I'll let you know with an estimated timeline. You can also check the Updates & News section for current delays.

What shipping options do you offer?

I ship through reliable carriers and provide tracking whenever possible. Shipping rates are calculated at checkout based on your location and order details. If you're local to eastern North Carolina and need something special, contact me.

Do you offer local delivery?

Yes. I deliver locally in Craven and Carteret counties, North Carolina, for $5.

What payment methods do you accept?

I accept the payment methods available at checkout, which are provided through Squarespace.

Why is shipping more expensive than on Amazon?

Because I operate independently, I don't get the discounted carrier rates that large platforms do. My shipping costs reflect the actual size, weight, and destination of your order, and I work to keep them as reasonable as possible while making sure your items arrive safely.

Do you ship internationally?

No, I currently ship only within the United States. If you're outside the U.S., feel free to reach out, and I can let you know if that changes.

Why is sales tax only charged on North Carolina orders?

I'm based in North Carolina and currently collect sales tax only on orders shipped to addresses in this state. I don't have sales tax nexus in other states, so buyers elsewhere may be responsible for reporting any applicable use tax under their local laws.

Can I cancel or return my order?

Because most items are made to order, I can't accept cancellations once production begins. Before production starts, you can cancel for a full refund, less any payment processing fees. Custom work requires a 50% deposit before design and production begin, and is non-returnable unless it's defective or not as agreed. Ready-made products in unused condition can be returned within 14 days of delivery; return shipping is paid by the buyer unless the return is due to my error. If your item arrives damaged or there's an issue with your order, contact me within 7 days of delivery with photos and I'll do my best to make it right.

Privacy and Content

Is my personal information safe?

Yes. I collect only what's needed to fulfill your order and communicate with you, and I never sell your information. You can learn more in my Privacy Policy.

Do you use AI-generated images and content?

Yes. I find AI to be a very useful tool for creating and designing things I wouldn't otherwise be able to do on my own, and at a much lower cost. Some images and content on this site may be AI-generated.